Privacy Policy
1. Introduction
At Assembly Hall Seattle, accessible via https://assemblyhallseattle.com, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We maintain a privacy-first philosophy and are dedicated to handling your personal information in a transparent, responsible, and secure manner, in accordance with applicable data privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Data Controller
This Privacy Policy applies to all personal data collected or processed by Assembly Hall Seattle through our website (assemblyhallseattle.com), email communications, customer service interactions, and related digital services.
For the purposes of the GDPR and similar data protection laws, Assembly Hall Seattle is the Data Controller of your personal data. If you have any questions or concerns, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data, depending on your usage of the site and services:
a) Usage Data
Includes information about how you use our website, such as your IP address, browser type and version, time zone setting, geolocation data, page response times, download errors, and length of visits to pages. This data helps us understand how users engage with the site and improve performance.
b) Account Data
Includes identifying information provided when you register or complete a form on assemblyhallseattle.com. This may include your full name, email address, mailing address, and phone number.
c) Profile Data
Includes information related to your preferences, purchase history, account settings, event attendance, product interactions, and service engagement.
d) Communication Data
Includes personal data contained in support requests, submitted inquiries, testimonials, customer feedback, or other direct correspondence, including the communication history between you and Assembly Hall Seattle.
e) Technical Data
Includes device-specific information such as your operating system, device type, hardware specifications, unique device identifiers, screen resolution, and system configuration information.
f) Transaction Data
Includes information relating to payments, purchases, orders, order confirmations, delivery details, and billing addresses. This data is necessary to provide products and services you request.
g) Preference Data
Includes your choices and consent about receiving marketing materials, emails, push notifications, and your expressed interests in particular products or offerings.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Performance of Contract: To fulfill our obligations under a contract with you, such as providing purchased goods or services.
– Consent: When you voluntarily provide data or agree to receive communications or marketing.
– Legitimate Interests: To conduct and grow our business, maintain website functionality, prevent fraud, and enhance security—so long as these interests are not overridden by your rights.
– Legal Obligation: When processing is required to comply with applicable laws, tax obligations, or law enforcement requests.
5. Your Data Protection Rights
Under GDPR, CCPA, and other data protection laws, you may be entitled to:
– Right of Access: You have the right to request confirmation of what personal data we hold about you and request a copy.
– Right to Rectification: You may request that we correct inaccurate or incomplete data about you.
– Right to Erasure: You can request deletion of your data under certain circumstances (“Right to be Forgotten”).
– Right to Restriction of Processing: You may request limited processing of your personal information.
– Right to Data Portability: You have the right to request your data in structured, machine-readable format, and to transmit that data to another controller.
– Right to Object: You may object to processing based on legitimate interests, and to marketing communications at any time.
– Right to Non-Discrimination (CCPA): You will not receive discriminatory treatment for exercising your privacy rights.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your personal data. These include, but are not limited to:
– End-to-end encryption of data in transit and at rest where appropriate.
– Role-based access controls and secure user authentication protocols.
– Routine system monitoring, logging, and auditing for unauthorized access.
– Regular backups of critical data to prevent data loss.
– Employee training to promote data protection awareness and compliance.
7. International Transfers
In certain cases, your personal data may be transferred to and processed in countries outside your jurisdiction, including locations that may not have equivalent data protection laws. In all such cases, we ensure such transfers are conducted in accordance with applicable laws and regulations using safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or binding corporate rules. For more information or to request a copy of the applicable safeguards, please contact [email protected].
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:
– Account and Profile Data: Retained for the life of the account and a period thereafter as needed for recordkeeping (normally up to 5 years).
– Transaction Data: Retained for at least 7 years to comply with financial and tax laws.
– Communication Data: Retained for 2 years unless longer retention is warranted by legal obligations or consent.
– Usage and Technical Data: Retained for a maximum of 13 months, unless anonymized or aggregated for statistical analysis.
– Marketing Preferences: Retained until you withdraw consent or opt out.
We periodically review retention schedules and securely delete or anonymize data no longer required.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve the services we offer. Types of cookies used include:
– Essential Cookies: Necessary for website functionality (e.g., session cookies, security tokens).
– Functional Cookies: Enable website personalization and remember preferences.
– Performance Cookies: Collect anonymous data on website performance, speed, and traffic.
– Analytics Cookies: Help us analyze user behavior and interactions to optimize content (e.g., Google Analytics).
10. Cookie Management and Compliance
Upon first accessing assemblyhallseattle.com, you will be presented with a cookie consent mechanism in accordance with GDPR and CCPA. You may accept, reject or customize your cookie preferences. You can also withdraw your consent or adjust cookie settings via your browser or device at any time.
We honor Do Not Track (DNT) signals implemented in supported browsers and platforms to the extent required by applicable law.
11. Special Protections for Children
Our website and services are neither directed nor intended for the use of individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have inadvertently collected information from a child under 13 without verified parental consent, we will take prompt steps to delete such data. If you believe we have collected personal data from a child, please notify us at [email protected].
12. Policy Updates
We reserve the right to update or revise this Privacy Policy to reflect changes in our practices, services, technologies, or legal obligations. Substantive changes to this policy will be communicated prominently via our website. Continued use of assemblyhallseattle.com following such updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us directly at:
Privacy Team
Assembly Hall Seattle
Email: [email protected]
We are committed to full compliance with applicable data privacy laws and will work diligently to resolve any concerns you may have.